Free terms and conditions template

Terms and conditions (also called terms of service or terms of use) set the rules for using your product: who can sign up, what's allowed, how billing works and what happens when things go wrong. This template is written for SaaS products and apps with accounts and subscriptions. Replace the text in [brackets] and adjust it to how your product actually works.

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Last reviewed September 2026. General information, not legal advice.

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Terms of Service

Last updated: September 29, 2026

These Terms of Service ("Terms") govern your use of [Product Name] (the "Service"), provided by [Company Name] ("we", "us" or "our"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you agree to them on its behalf.

1. Accounts

  • You must be at least [16] years old, or the age of majority where you live, to use the Service.
  • Provide accurate information and keep it up to date.
  • You are responsible for keeping your password secure and for all activity under your account. Tell us right away at [[email protected]] if you suspect unauthorized use.

2. Acceptable use

You agree not to:

  • Break the law or infringe anyone's intellectual property or privacy rights
  • Upload malware, spam or content that is abusive, hateful or sexually explicit
  • Try to gain unauthorized access to the Service or other users' accounts
  • Reverse engineer, copy or resell the Service, except where the law allows it
  • Overload or disrupt the Service, including through automated scraping

3. Your content

You keep ownership of the content you add to the Service. You give us a limited license to host, copy and display that content only as needed to operate the Service for you. You are responsible for having the rights to the content you upload.

4. Our intellectual property

The Service, including its software, design and trademarks, belongs to us and our licensors. These Terms don't give you any rights to it other than the right to use the Service as described here.

5. Subscriptions, billing and renewal

  • Paid plans are billed in advance on a [monthly / yearly] basis and renew automatically until you cancel.
  • You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period.
  • We will give you at least [30] days' notice before we change our prices.
  • Fees are non-refundable except where required by law or described in our [Refund Policy].
  • If a free trial converts to a paid plan, we will tell you before the first charge.

6. Third-party services

The Service may link to or integrate with services we don't control. Your use of those services is governed by their own terms, and we are not responsible for them.

7. Suspension and termination

You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you seriously or repeatedly break these Terms, if required by law, or to protect the Service or other users. Where reasonable, we will notify you first and give you a chance to export your content.

8. Disclaimers

The Service is provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise the Service will be uninterrupted or error-free.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the [12] months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

10. Indemnification

You agree to defend and indemnify us against claims arising from your content or your breach of these Terms.

11. Governing law and disputes

These Terms are governed by the laws of [State / Country], without regard to conflict-of-law rules. Any dispute will be resolved in the courts of [City, State / Country], unless the law where you live gives you the right to bring a claim locally.

12. Changes to these Terms

We may update these Terms. If a change is material, we will notify you at least [30] days before it takes effect. By continuing to use the Service after that, you accept the updated Terms.

13. Contact

[Company Name], [Street address, City, Country], [[email protected]]

Why you need terms and conditions

Unlike a privacy policy, terms and conditions usually aren't required by law. They are still one of the most useful documents you can publish, because they are your contract with users. Clear terms let you limit your liability, set the rules for acceptable use, explain renewals and refunds, and give you a documented reason to suspend accounts that abuse your service.

How to customize this template

  1. Fill in your details. Company name, product name, contact email, and the state or country whose law applies.
  2. Match the billing section to your plans. Say how often you bill, how cancellation works and whether you offer trials. If you sell subscriptions to consumers, check the automatic renewal rules where your customers live.
  3. Adjust the minimum age. Use the age your product is actually designed for, and make sure it matches your privacy policy.
  4. Review liability and disputes. These clauses matter most if something goes wrong. If you want arbitration or a class action waiver, talk to a lawyer about the rules where your users live.
  5. Make users agree. Add a checkbox or clear statement at sign-up that links to the terms, so there's a record that people accepted them.

Frequently asked questions

What is the difference between terms of service and terms and conditions?

There isn't one in practice. Terms of service, terms and conditions and terms of use are different names for the same kind of agreement between you and your users.

Are terms and conditions legally required?

Generally no, but some of their contents can be. For example, subscription businesses often have to disclose renewal and cancellation terms clearly, and online stores have to explain consumer rights such as refunds.

How do I make my terms enforceable?

Show users the terms before they sign up and ask them to actively agree, for example with a checkbox next to a link. Terms that are only linked in a footer, with no clear acceptance, are harder to enforce.

Can I use the same terms for my website and my app?

Yes, if they are the same service. Host the terms on one public URL and link to it from both, so you only have one version to keep up to date.

More free templates

Privacy policy template Covers data collection, cookies, user rights, and contact details. Cookie policy template Explains cookie usage, categories, and opt-out options. Refund policy template Outlines eligibility, timelines, and process for refunds and cancellations. Mutual NDA template Two-way confidentiality terms for sharing business information. EULA template License, restrictions, updates, and liability for downloadable apps.

Need a policy for a specific platform? See the privacy policy generator and app privacy policy hosting.

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