Effective Date: August 26, 2026

This Privacy Policy applies to Marble Blast Zuma (hereinafter referred to as the "Game" or "App"), developed and operated by us. It explains how we collect, use, store, share and protect your personal information when you play our marble-shooting puzzle game.

By downloading, installing, accessing or using this Game, you agree to the terms outlined in this Privacy Policy. If you do not accept these terms, please stop using our Game immediately and uninstall it from your device.

1. Information We Collect

1.1 Information You Voluntarily Provide

Account Information: If you choose to create an account or log in via social media (Facebook, Google, Apple Sign-In), we may receive your public profile information including your display name, profile photo, and unique user ID.

Nickname & Avatar: You may set a custom nickname and avatar within the Game.

Customer Support: When you contact our support team, we may collect your email address, message content, and any information you voluntarily provide to help resolve your issue.

Note: You can play the Game as a guest without creating an account. In guest mode, your progress is stored locally on your device.

1.2 Automatically Collected Information

When you play the Game, we may automatically collect the following information:

Device Information: Device model, manufacturer, operating system version, screen resolution, unique device identifiers (IDFA/AAID), and network status.

Game Data: Your in-game progress, level reached, high scores, lives, boosters inventory, achievements, and purchase history.

Gameplay Records: Level completion data, scores, booster usage patterns, and performance metrics.

Log Data: App version, crash logs, performance metrics, session duration, and general usage patterns.

Network Information: IP address (used for approximate geolocation to match you with regional servers and comply with local regulations).

1.3 Information We Do Not Collect

We do not collect:

Real name, home address, or national ID numbers;

Bank account numbers, credit card details, or other financial information (all purchases are processed through Apple App Store / Google Play);

Your precise GPS location;

Your contacts, photos, or microphone access;

Biometric data or health information.

2. How We Use Your Information

We use collected information for the following purposes:

Provide Game Services:

Operate and maintain the marble-shooting puzzle game, including level progression, scoring, and game logic;

Save your game progress, high scores, lives, and virtual items;

Process in-game purchases and deliver virtual goods and boosters;

Manage leaderboards and achievement systems.

Improve Game Experience:

Analyze gameplay patterns to balance level difficulty and improve features;

Troubleshoot bugs, crashes, and technical issues;

Optimize performance for different device types.

Anti-Cheat & Security:

Detect and prevent cheating, fraud, and unauthorized modifications;

Protect the integrity of the game and ensure fair play for all users;

Investigate suspicious account activity and enforce bans when necessary.

Communication:

Send you important service notifications (e.g., maintenance updates, policy changes);

Respond to your customer support inquiries;

Send promotional messages about new features, events, or bonuses only if you have opted in. You can unsubscribe at any time.

Personalization:

Customize your in-game experience based on your preferences;

Recommend levels, offers, or features that may interest you;

Personalize rewards and offers based on your gameplay history.

3. Virtual Currency & In-Game Purchases

The Game may use virtual currency and items that have no real-world value and cannot be exchanged for real money, goods, or services.

All purchases are processed through the Apple App Store or Google Play. We do not store or have access to your payment information — all transactions are handled entirely by the platform.

Virtual currency and items are non-refundable except as required by applicable law or the platform's refund policy.

This is an entertainment puzzle game for casual play. No real money gambling is involved.

4. Data Sharing & Disclosure

We will never sell your personal information to third parties. We may share your data only in the following circumstances:

4.1 Service Providers

We may share data with trusted third-party service providers who assist us in operating the Game, including:

Analytics providers (e.g., Firebase, Adjust, AppsFlyer) — to help us understand user behavior and improve the Game;

Advertising partners — to serve ads within the Game (if applicable);

Cloud hosting providers — to store game data securely;

Customer support tools — to help us respond to your inquiries.

These providers are contractually obligated to protect your data and may only use it for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law, or in response to valid requests from government