Privacy Policy

Last Updated: 4/22/2026

This Privacy Policy describes how Texas Charm (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you use our Software as a Service (SaaS) product (the "Service"). We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We collect various types of information from and about you, including:

Personal Identification Information: Such as your name, email address, and company name.
Payment Information: When you subscribe to our Service, we collect payment details, including credit card information. This is processed by our trusted third-party payment processor.
Usage Data: Information about how you interact with our Service, including pages visited, features used, and time spent on the Service.
Technical Data: Such as your IP address, browser type, operating system, and device information.

2. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve the Service.
To process your payments and manage your subscription.
To communicate with you, including sending service-related announcements and support messages.
To personalize your experience with the Service.
To analyze usage patterns and improve our product offerings.
To comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given us explicit consent to process your data for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to you, such as providing the Service and processing payments.
Legitimate Interests: To pursue our legitimate business interests, provided these interests do not override your fundamental rights and freedoms.
Legal Obligation: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third parties in the following circumstances:

Service Providers: Third-party vendors and partners who assist us in operating our Service, such as payment processors and cloud hosting providers. These providers are bound by confidentiality agreements and are only permitted to use your data as necessary to provide services to us.
Legal Requirements: If required by law, court order, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Payment information is retained only for as long as necessary for billing and accounting purposes and is securely handled by our payment processor.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.
Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data in certain situations.
Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

7. International Data Transfers

Your personal data may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.