# Privacy Policy
**Effective Date:** August 7, 2026
This Privacy Policy applies to **Marble 777** (hereinafter referred to as "the Game" or "the App"), developed and operated by us. This policy explains how we collect, use, store, share, and protect your personal information when you use this pinball game and related services.
By downloading, installing, accessing, or using the Game, you agree to the terms set forth in this Privacy Policy. If you do not accept the following terms, please immediately stop using the Game and uninstall it from your device.
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## 1. Information We Collect
### 1.1 Information You Voluntarily Provide
- **Account Information:** If you choose to create an account or log in via social media (Facebook, Google, Apple Login), we may obtain your publicly available profile information, including your display name, avatar, and unique user ID.
- **Nickname and Avatar:** You can set a custom nickname and avatar within the game.
- **Customer Support:** When you contact our customer support team, we may collect your email address, message content, and any information you proactively provide to help resolve your issues.
**Note:** You can play as a guest without creating an account. In guest mode, your game progress is stored locally on your device.
### 1.2 Automatically Collected Information
When you play this game, we may automatically collect the following information:
- **Device Information:** Device model, manufacturer, operating system version, screen resolution, unique device identifier (IDFA/AAID), and network status.
- **Game Data:** Your game progress, level completion, high score, coin balance, marble usage, item inventory, achievements, mission completion records, and purchase history.
- **Game Logs:** Match data, score, hit statistics, item usage patterns, and performance metrics.
- **Log Data:** Application version, crash logs, performance metrics, session duration, and general usage patterns.
- **Network Information:** IP address (used for approximate location to match regional servers and comply with local regulations).
### 1.3 Information We Don't Collect
We **will not** collect:
- Your precise GPS location;
- Your contacts, photos, and microphone access permissions;
- Biometric data or health information.
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## 2. How We Use Your Information
We will only use the information we collect for the following purposes:
1. **Providing Game Services:**
- Operating and maintaining the pinball game, including the physics engine, score calculation, and game logic;
- Saving your game progress, high scores, coins, and virtual items;
- Processing in-app purchases and delivering virtual goods and items;
- Managing the mission system, achievements, and leaderboards.
2. **Improving the Game Experience:**
- Analyzing game modes to balance level difficulty and improve functionality;
- Troubleshooting bugs, crashes, and technical issues;
- Optimizing performance and battery usage for different device types.
3. **Anti-Cheat and Security:**
- Detect and prevent cheating, fraud, and unauthorized modifications;
- Protect game integrity and ensure fair competition for all users;
- Investigate suspicious account activity and ban accounts when necessary.
4. **Communication:**
- Send you important service notifications (such as maintenance updates, policy changes);
- Respond to your customer support inquiries;
- Send promotional information about new features, events, or rewards only if you **have opted in**. You can unsubscribe at any time.
5. **Personalization:**
- Customize your in-game experience based on your preferences;
- Recommend levels, events, or features that may interest you;
- Personalize rewards and offers based on your game history.
We **will** **never** use your information for targeted advertising, nor will we ever sell, rent, or trade your personal data to any third party for commercial purposes.
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## 3. Virtual Currency
- This game uses virtual currency (gold coins) and items, which have no real-world value and cannot be exchanged for real currency, goods, or services.
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## 4. Data Sharing and Disclosure
We **will never** sell your personal information to third parties. We may share data only in the following situations:
### 4.1 Service Providers
We may share data with trusted third-party service providers who assist us in operating the game, including:
- **Actions Providers** (such as Firebase, Adjust, AppsFlyer) — to help us understand user behavior and improve the game;
- **Advertising Partners** — to serve ads in the game (where applicable);
- **Cloud Hosting Providers** — to securely store game data;
- **Customer Support Tools** — to help us respond to your inquiries.
These providers are contractually obligated to protect your data and use it only for the purposes we designate.
### 4.2 Other Players
- Your nickname, avatar, and game data may be visible to other players in matches and leaderboards;
- If you join multiplayer modes or events, your profile information will be visible to other players in that scenario.
Please note that information you share through in-game chat or social features may be visible to other players. Please be cautious when sharing personal information online. We are not responsible for information you voluntarily share with other players.
### 4.3 Legal Requirements
We may disclose your information if required by law, or in response to a valid request from government authorities, court orders, or legal proceedings.
### 4.4 Rights Protection
We may disclose information when we believe it is necessary to protect our rights, property, or safety, as well as the rights, property, or safety of users or the public.
### 4.5 Business Transfer
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you before your data is transferred and subject to different privacy policies.
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## 5. Data Storage and Security
1. **Storage Location:** Your data may be stored on servers in the United States, Singapore, or other countries where we and our service providers maintain facilities. By using this game, you consent to the transfer of your data to these locations.
2. **Security Measures:** We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission (SSL/TLS);
- Secure server infrastructure with firewalls;
- Access control and regular security audits;
- Anonymizing data where possible.
3. **Data Retention:** We retain your data as long as your account is active or necessary to provide services. After an account is deleted, we may retain certain data if required by law or for legitimate business purposes (such as anti-fraud, security, dispute resolution).
4. **No 100% Secure Method:** While we strive to protect your personal information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
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## 6. Your Rights and Choices
Depending on the laws of your jurisdiction (GDPR, CCPA, PIPEDA, etc.), you may have the following rights regarding your personal data:
- **Right of Access:** You may request a copy of the personal data we hold about you.
- **Right to Correct:** You may request correction of inaccurate or incomplete data.
- **Right to Erasure:** You may request the erasure of your personal data, subject to certain exceptions.
- **Right to Restrict Processing:** You may request restriction of the processing of your data.
- **Right to Data Portability:** You may request access to your data in a machine-readable format.
- **Right to Object:** You may object to the use of your data for direct marketing purposes.
- **Right to Withdraw Consent:** You may withdraw your previously given consent at any time.
To exercise these rights, please contact us using the information provided in Section 10. We will respond to your request within the timeframe required by applicable law.
### 6.1 Device Permissions
You can control the game's access to device permissions through your device settings:
- **Notifications:** Enable or disable push notifications;
- **IDFA / Advertising Identifier:** Reset or disable the advertising identifier to restrict ad tracking.
### 6.2 Marketing Communications
You can unsubscribe from promotional emails by clicking the unsubscribe link in the email or changing your in-game notification settings.
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## 7. Children's Privacy
This game is intended for users aged 13 and up. We do not knowingly collect personal information from children under the age of 13 (or the age of consent applicable in your jurisdiction).
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information.
This game may contain advertisements or links to third-party services that are not targeted at children.
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## 8. Third-Party Links and Services
This game may contain links to third-party websites, services, or advertisements (such as social media links, advertising networks). We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you visit.
Third-party services that may be present in this game include:
- Apple Game Center / Google Play Games
- Social media platforms (Facebook, etc.)
- Ad networks and advertising SDKs
- Analytics tools
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## 9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Post the updated policy in-game;
- Notify you via in-game notifications or email (where applicable);
- Update the "Effective Date" at the top of this policy.
Continuing to use this game after the changes take effect signifies your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.
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## 10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us through the following methods:
We will respond to your inquiry as soon as possible, typically within 5-7 business days.
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## 11. Additional Notes for Different Regions
### European Economic Area (EEA) / UK Users
Under the GDPR, we process your personal data based on the following legal grounds:
- **Contractual Necessity:** To provide you with the game services you request;
- **Legitimate Interest:** To improve the game, ensure security, and prevent fraud;
- **Consent:** For marketing communications and certain analytics (where required by law).
If you are not satisfied with our response, you have the right to file a complaint with your local data protection authority.
### California Users (CCPA)
Under the CCPA, California residents have the right to:
- Know what personal information we collect and how we use it;
- Request the deletion of their personal information;
- Oppose the "sale" of your personal information (we do not sell your data);
- Not be discriminated against for exercising their CCPA rights.
### Canada Users (PIPEDA)
We comply with PIPEDA and applicable provincial privacy laws. You can contact us to access, correct, or delete your personal information.
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**Last Updated:** August 7, 2026